Employees very helpful and professional. The yard is very organized and clean.
I got a call today from the hierarchy at Gerber (regional man) who is a local guy (A+ for hiring homeboys) and who was completely sympathetic. He assured me Gerber takes these reviews quite seriously and strives for great customer service. Evidently the local flu has a few people out on sick leave over there and while he did not want to excuse what happened to me on a personal level, he did explain the Gerber company was dedicated to their customers. I'm a skeptic ordinarily but I believed Mr. Campbell. I can see giving them future business especially considering how quickly they responded to this review!
UPDATE*************************
Car was there for over a week and I couldn't get an estimate so I called AAA and had it towed to another place. When AAA heard about our experience, they covered the tow under our membership coverage.
All the way around did not like the experience. Racist undertone. Went to pick car up tried using my debit card to pay deductible and couldnt because my bank was having issues. I asked the lady at front desk could i run to the bank which was 5 minutes away she treated me like i was going to run off and not return. They have all my information on file where could i go? They send a worker with me to bank which was unconfortable for me and worker being we didnt know each other. I will not be doing business with this company again. I do not recommend this company.
DO NOT GO TO THESE AWFUL PEOPLE!!! Very rude telephone manners to the public. When I went up there, some woman named Amanda was totally rude to her co-worker on the walkie-talkie with "What do you want!" Trust me, I felt like that's what they thought about my business - "What do you want!"
After it was towed, I got a call from the new place about an hour later with a verbal estimate and they said they would have something in writing tomorrow! Yay!
They were terrible, someone in the company stole items out of my vehicle and they only fixed body damage to my vehicle. My car drives worse now then when I dropped it off.
Always the place to get your vehicle cosmetic needs corrected! Go see Mark or Terry. They're AWESOME! I wouldn't take my car anywhere else!
Gerber Collision Glass is a US Car Repair based in Hammond, Louisiana. Gerber Collision Glass is located at 500 S Morrison Blvd, Hammond, LA 70403, USA.
Please contact with Gerber Collision Glass using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Gerber Collision Glass opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Hammond