Absolutely terrible. Service is horrible. I was in line for 15-20 minutes waiting on 2 employees to scan 1 shirt... I had to leave due to a rush. I will most likely be going to Dillards next time.
So much more organized than the JCP in Metairie. I went at opening and the workers were actually helpful. The displays were laid out neatly and you could find the size you were looking for. There are miniature baskets to put your items in. The checkout line reminds me of Burlington how it snakes around in a dark corner.
This location is a sorry excuse for retail. The back to school sale has been going on since early July and there hasn't been a single new shipment of new school clothes. The store is severely understaffed, there's never more then 2 people working in a department. If you're lucky, you get help when you can, because they'll get called away to work on the understaffed registers. The theft rates are outrageous as well, they refuse to prosecute thieves. Management practically encourages it with their complacency. And don't even get me started on how the store looks. I feel sorry for the people who work there, tirelessly, on the same unending projects. I see this store going no where but down unless there is an overhaul of management.
Outdated clothing. No real deals. Had to buy 2 of something to get a discount. Use to have great prices and cute stuff. Headed to TJ Max
The service at this location is horrible. Store associates need better training on how to process transactions and learn the store's merchandise system. I've never worked at JCPenney but it is a shame that I had to tell the store associate how to complete an order in the system and cancel an pending item.
Jcpenney is a US Department Store based in Hammond, Louisiana. Jcpenney is located at 501 C M Fagan Dr, Hammond, LA 70403, USA.
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