Also, last week another salesperson called and stated she had a special offer for me on a new car. I told her no way. I would never purchase another car from this dealership. I will be buying another new vehicle in the near future. But it won't be from Supreme Toyota in Hammond, La. Never again.
Always have gotten great service
I purchased my 2014 1/2 Toyota Camry from Supreme in August of 2014. The finance department told me they were setting the payments for 72 months. When I went to sign the contract, they had it 75 months. I refused to purchase the car and went home. The salesperson called and said they had revised the payments if I could come back that evening and purchase it. I returned to the dealership to buy the car. I signed the paperwork after being assured the payments were correct. I brought the car home. I noticed the next day that they had added an extra $295.00 charge for a Duplicate Key.
I was told when I purchased the car I would receive 2 complimentary oil changes. One at 10,000 miles and another at 20,000. I contacted the dealership this past July when my car reached 20,000 miles. I was told the warranty was for 2 years or 20.000 miles. Then the following week I received a coupon for a $19.99 oil change. I called to schedule an appointment. I went and the service guy told me he couldn't accept my coupon because it was for a 2005-2010 vehicle. Then why send me the coupon in the mail.
Sincerely,
The salesperson never offered to help me after the initial visit. I was always transferred to another employee.
Kathy Sullivan
Supreme Automotive is a US Car Dealer based in Hammond, Louisiana. Supreme Automotive is located at 47177 N Cherry St, Hammond, LA 70401, USA.
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