Pricey.
Wow! I am in complete shock. 75% of my household goods are completely destroyed or damaged. DO NOT USE THIS COMPANY. My shipment was over 2 weeks late and all of it was damaged, missing, or broken!
When I first contacted Allied about my move, I was leaving to look for a home in my destination city; a representative promised to be in touch with me the day I returned to New Orleans. Three days after my return, I had heard nothing from Coleman or Allied. I called Coleman and was told that someone would come to do an estimate the following week.When that time came and went, I called again and spoke with the woman who had failed to come. She was solicitous and apologetic and had me walk through the apartment, listing all items. Half an hour later and armed with the information, she again apologized and promised to get me an estimate yet that evening. It's now the following day, and I've heard nothing and received no estimate. Not a good beginning. I called to let the manager know that I would be looking elsewhere for a mover.
Coleman was contracted to store and deliver my home goods for a corporate move. While the estimating, packing, and loading services performed by the company at the origin of my trip was great, none of the services I received from Coleman were satisfactory. My home goods were well packed and secured when they left on the truck from my previous home, but they had been moved to crates and packed haphazardly, causing serious damage to many items, including a professional-grade toolbox. The movers did damage to my new home, including knocking over my mailbox, and completely ignored me when I went to talk to them about it. They have told my moving company that they made multiple appointments with me for packing material pickup, when no appointments were set - only drivers "on their way to my house right now" have called - one of which was a no-show. I am not confident that I would have received reimbursement for the damage done, had I not been contracted with a corporate account through a moving company. I would not recommend this service to a friend, and will avoid doing business with them in the future.
Avoid this company at all costs. I've lived in 7 states and counting, so I've done numerous long-distance moves. And, I have yet to find a company as bad as Coleman when it comes to on-time delivery (weeks late), damage to household items (many things damaged)... and the kicker was when I tried to file a claim for damaged items, my emails were ignored and my phone calls were not returned. Basically, once your stuff is delivered you'll never hear from them again. I dealt with an agent named Lanai. Nice as could be... until my stuff was delivered. Then all of my texts and emails were ignored. Seriously DO NOT hire them.
Coleman American Moving Services is a US Moving Company based in Hammond, Louisiana. Coleman American Moving Services is located at 44553 S Airport Rd, Hammond, LA 70403, USA.
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