I made a reservation for three rooms at this location for two nights. I have 12 people with me and two dogs as we evacuated Florida because of the hurricane. The rooms were given away even with a valid reservation. The reservation hotline said the personnel at the hotel screwed up. The GM stated he had discipline issues with this employee before hand. The Regional Manager wanted to retain our business but unfortunately they would not accommodate us as we had requested. I will never use woodspring suites again, in any location.
Customer service was good. Don't expect any1 @the desk b4 8 am though. The floors felt dirty. Lots of noise came from above us & next to us. Had to sign for an iron. I thought that was funny. The mini stove with no pots was very convenient. Fridge was nice. I'm glad it didn't stink.
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George was rude they have no appreciation for military the blankets are 3 sheets and that is it the cheap 30 dollar hotels are better than this if it wasnt late and i didnt have family i wld tell them to go where the sun dont shine
The remote did not work at first hot water wasn't that hot. Could not smoke in rooms no coffee if wanted dishes r a coffee maker had to purchase it which was stupid. Not happy with stay at all.
I was told when I made the reservation that the room would have a coffee pot which it didn't and the front desk said someone forgot to order them and they didn't have any. I look forward to my first cup of coffee in the morning. The same was with dishes they did not have any. There was not any carts to bring my belongings to my room. The beds are not comfortable at all. There was two bath towels and two wash rags and nothing to step out on after taking a bath and I almost feel because the floor is slipery. I twisted my back when I stepped out of the tube and my foot slipped on the floor. The only positive thing I can say is the gentleman who checked me in was very professional even after having to work a double shift because they are short of people.
Woodspring Suites Hammond is a US Lodging based in Hammond, Louisiana. Woodspring Suites Hammond is located at 408 Westin Oaks Dr, Hammond, LA 70403, USA.
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